Work Experience
2024 – Present
Director, Dealer Success
CREDIT ACCEPTANCE
Drives dealer network performance, operational efficiency, and customer experience strategies, resulting in measurable growth.
Highlights:
- Optimized dealer operations to deliver double-digit growth
- Led consultative workshops improving dealer profitability and compliance
- Integrated digital marketing and analytics to enhance market performance
2012 – 2024
Director of Sales | Facilitative Leadership Coach & Workshop Leader
CREDIT ACCEPTANCE CORPORATION
Oversaw large-scale sales teams and strategic initiatives, aligning commercial execution with enterprise objectives.
Highlights:
- Led 100+ person sales organizations generating hundreds of millions in annual revenue
- Built high-performing teams and leadership pipelines
- Aligned cross-functional strategy across marketing, product, and finance
2008 – 2012
Owner | Partner | VP, Sales
ENVISION ADVISORY GROUP, LLC
Advised clients on revenue growth, market expansion, and operational improvement.
Highlights:
- Delivered revenue strategy and performance optimization solutions
- Conducted executive coaching and leadership workshops
- Developed sales processes and team structures for scalable growth
2005 – 2008
VP, Sales & Marketing
TENNESSEE BANK & TRUST
Led sales and marketing initiatives, improving market share and client acquisition.
Highlights:
- Developed sales and marketing strategies driving measurable growth
- Built high-performing teams with clear performance metrics
- Coordinated cross-functional initiatives to align strategy with execution
Education
BBA
BELMONT UNIVERSITY
